FAQ

General Questions

We offer a wide variety of candies including BUBS, Swedish Candy, Squashies, Kelly’s Mix and a custom Pick n Mix option the offers over 50+ gummies to choose from.

KandiebyKelly is an online-only store, allowing you to enjoy our delicious candies from the comfort of your home.

Our business is based online, but we ship our products nationwide.

You can contact our customer service team by emailing us at Info@KandiebyKelly.com

Ordering & Payment

Simply browse our website, add your favorite candies to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

We accept major credit cards including Visa, MasterCard, American Express, and Discover, as well as PayPal.

Orders can be modified or canceled within 2 hours of placement by contacting our customer service team.

No, not at this time. If you would like to purchase candy for a party please reach out to via email at info@kandiebykelly.com.

Shipping

We offer standard shipping options through USPS. Shipping costs vary based on your location and the shipping method selected.

Standard delivery typically takes 5-7 business days, expedited delivery takes 2-3 business days, and overnight delivery arrives the next business day.

Currently, we only ship within the United States.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the USPS website.

If your order hasn’t arrived within the estimated delivery time, please contact our customer service team for assistance.