KandiebyKelly does accept any returns for the saftey of all our customers . All sales are final , if for any reason you are not happy with your order please send us an email @ kandiebykelly@gmail.com .

We are unable to ship to PO Boxes , please provide a valid street address .

KandiebyKelly is not responsible for orders shipped to incorrect addresses due to entry errors , please insure your adress is correct .

If your package arrives damaged please send us photos right away so we file a claim on your behalf .

KandiebyKelly is not responsible for melted Kandie .

We offer shipping through USPS and UPS , you will receive tracking information once we ship your order , once we ship your order we are not responsible for shipping delays .

KandiebyKelly reserves the right to modify this shipping policy at any time without prior notice .